Privacy Policy for Massage on Wheels
Massage on Wheels, LLC ("Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, services, or SMS program.
1. Information We Collect
We may collect the following types of information from you:
1.1 Personal Information:
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Name
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Address
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Phone number
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Email address
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Payment details (e.g., credit card information, billing address)
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Date of birth (if required for specific services)
1.2 Service Information:
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Appointment history and preferences
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Feedback and reviews of services received
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Communication preferences
1.3 Technical Information:
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IP address
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Browser type and version
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Device information
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Log files and analytics data
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Cookies, pixel tags, and other tracking technologies
1.4 Sensitive Information:
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Health-related information provided for therapeutic services, such as medical conditions, allergies, or special needs.
2. Purpose of Information Collection
We collect and process your information for the following purposes:
2.1 To Provide Our Services:
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Scheduling and managing appointments
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Customizing services to your needs
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Processing payments and issuing receipts
2.2 To Communicate with You:
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Sending appointment reminders
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Delivering important account notifications
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Informing you of promotional offers, new services, or policy updates
2.3 For Business Operations:
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Improving our website and user experience
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Conducting research and data analysis to enhance services
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Managing customer support and inquiries
2.4 To Ensure Legal Compliance:
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Complying with applicable laws and regulations
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Responding to lawful requests from authorities
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Protecting against fraud or unauthorized transactions
3. How We Share Information
SMS Opt-In consent and the phone numbers we collect for the purpose of SMS will not be shared with third parties or affiliates in any circumstance.
Massage on Wheels does not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1 With Service Providers:
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Third-party payment processors for secure transactions
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IT service providers for website hosting and maintenance
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Marketing partners for email campaigns and SMS notifications
3.2 For Legal or Security Reasons:
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To comply with subpoenas, court orders, or other legal processes
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To investigate or prevent fraud, abuse, or threats to our network security
3.3 During Business Transactions:
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In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business operations.
4. Your Rights and Choices
You have the right to:
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Access and update your personal information.
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Opt out of receiving promotional messages by texting STOP.
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Request the deletion of your information where applicable.
5. Security of Your Information
We implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure.
6. Third-Party Links and Services
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
7. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
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Email: info@massageonwheels.com
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Phone: 828 367-7280
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Website: www.massageonwheels.com
By using our website and services, you consent to the practices described in this Privacy Policy.